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Building better communication

Contracting company develops software to keep customers updated on projects

After working as a contractor with his Seattle-based The Finish Co. for a few years, owner and Madison Valley resident Michael Grabham said he became frustrated with the seemingly endless lack of communication between contractors and their customers. He spent three years developing software to help clients stay connected and informed on their projects.

REAL ESTATE CHASE | Decline in our house values: Worst in the city?

One of the side benefits of claiming homeownership on Zillow.com (the house-values site) is that Zillow sends you periodic updates on the supposed value of your property (Zillow calls these Zestimates). So, for many a month after signing up, I received e-mail notices stating how much my house had risen in value since the last report.

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